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27,861 | Total listings this hour |
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12,198 | Posted or relisted today |
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1,012 | Rentals Just in |
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6,327 | Rentals with photos |
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17,161 | Total listings in NY |
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7,796 | Total listings in NJ |
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2,904 | Total listings in CT |
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Rental FAQ: Tenant questions
The FAQ knowledgebase is organized into different categories, please choose a category that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords below.
- What is renters insurance and where can I go to get it?
- How soon before I move should I start looking?
- What is subletting? Are there any rentals in your listings that I can sublet?
- I am a student. How will this affect my chances of finding an apartment?
- What is the advantage of using your service over the other listings that are available?
- I am new to the area; can you help get me started in my search?
- What is the Guarantee on the membership?
- I cant seem to reach any landlords at their office
- What is the typical timeframe for finding an apartment? How can I be certain that I will find an apartment in time to move?
- I forgot my username and password what should I do?
- What kinds of criteria can I specify in my search? Can I search for furnished apartments, or ones that take pets?
- Can any of the costs that I incur while moving be written off as tax deductions?
- I found a Place on my own. How Do I process a refund.?
- What service do you offer?
- Can I get help with the search from one of your rental agents?
- I have already issued a trouble ticket. How long before I hear from you?
- What should I expect to spend to move into a new apartment?
- Can I obtain a credit report through you?
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- Can I search for rent-control or Section 8 rentals?
- I Have just joined. How long before I hear from you?
- What will make a landlord look upon my application more favorably?
- Do I have to actually be present at the apartment to complete the rental process?
- I just joined and wish to cancel the service,how do I Do that?
- Where do I start the apartment hunt?
- Do landlords charge a fee for rental applications?
- I want my money Back. What should I Do ?
- Who should I contact if I think that my race / gender / faith is preventing me from being accepted for an apartment?
- Do the apartments that you rent have furnishings?
- I«ve called a few listings, but they have all been rented already. Isn»t this covered under your guarantee?
- Why are my searches not returning any listings?
- Do you have a phone that I can use if I am new to the area and dont have one?
- If a landlord needs to pull my credit report what will they need from me?
- Why arent there enough pictures of the properties that are available?
- Do you have a section for «Pet-OK» apartments? How does having a pet affect my options?
- If I have bad credit what can I do to improve my chances of finding a good apartment?
- Why did the apartments that I put in the Favorites section disappear?
- Do you have specific listings for handicapped-accessible rentals?
- Is there a preview search so that I can Try before I Buy?
- Will a co-signature help my chances of being accepted if my credit is not very well established?
- Does your company provide me with anything that I couldnt do by myself?
- Is there anything that I should bring along with me when I am interviewed by the landlord, or when viewing the property?
- Will you make contact with me as soon as I sign up?
- How accurate and current are your listings?
- Is there someone that can assist me if I need help during the search process? What can they do to help?
- Will you send me an eMail if an apartment is posted that meets my criteria?
- How can I get a hold of the landlord once I find a suitable apartment?
- My dog is rather large, and most landlords that say that they will consider pets balk when I tell them what kind of dog I have. Am I out of luck?
- How long will it take for me to find an apartment?
- How Do I process a refund ?
- Some of the landlords that I have called from your listings claim that they only list with a different advertising company exclusively. What does this mean?
- How frequently do you post new vacancies?
- What do I need in order to use your services?
- How long does my account take to activate once I sign up?
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- How long have you worked in this field?
- What Forms of payment do you accept?
- How much of the Southern California region do you list for?
- What information might a landlord ask for from me during the application process?
- How precise can I make my searches?
- What is a rental application, and what information do they ask for?
- How should I approach the apartment hunt if I live outside of the area?
- What is a standard deposit for entering into a new apartment?
- How should I choose the references that I list on my applications?
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